Respectful Communication with a Visually Impaired Person
Respectful Communication
- Speak directly.
- Always talk to the person, not their companion.
- Introduce yourself: “Hi, I’m Lisa! Nice to meet you.” Your voice becomes your identity.
- In a group, clarify who you’re addressing: “Sara, what do you think?”
- Ask, don’t assume.
- Offer help politely: “Would you like some help?” rather than grabbing or guiding someone.
- Respect autonomy by letting the person decide if and how they want assistance.
- Offer, don’t pull.
- When guiding, offer your arm; let the person take it in the way they prefer.
- Never grab or push.
- Be descriptive.
- Give clear, specific directions: instead of “over there”, say “two steps to your right” or “straight ahead, about five metres, then turn left”.
- Announce when you leave.
- Always inform the person if you are stepping away from a conversation, to prevent disorientation.
- Use inclusive language.
- Say “blind person” or “person with visual impairment”.
- Avoid euphemisms.
- Speak naturally.
- No need to shout or oversimplify.
- Trust that the person will ask for clarification if needed.
- Respect autonomy.
- Never touch or move a white cane, guide dog or other personal aids without permission.
- Visual expressions are fine.
- Common phrases like “See you tomorrow” or “Look at this” are part of natural language and not offensive.
